Every patient gets an answer
Even when the desk is busy or after hours. She takes name, number and reason for calling.
Front desk swamped? Genticall answers patients.
An AI voice assistant that books and reschedules appointments, answers questions about hours and fees, and sends reminders, so your staff can focus on the patients in front of them.
- Keep your number
- Reminders that cut no-shows
- No-commitment pilot
Incoming call to the clinic
Ringing…Genticall answered · 00:14
Can I move my appointment from tomorrow?
Of course. I have Thursday at 9:15 or 5:40.
Thursday morning
Done. You’ll get a reminder the day before.
The clinic phone, without the hold music
Most calls to a clinic are bookings, changes and cancellations. Genticall handles them against your calendar, and staff handle what needs a person.
Books, moves and cancels
By provider, visit type and the times you set. A cancellation opens the slot to the waitlist.
Answers the questions you hear all day
Hours, address, parking, what to bring to a first visit. Only what you set.
Reminders and summaries
A reminder to the patient before the visit, and a summary to you after every call.
Knows when to stop
She never gives medical advice. Medical questions and urgent situations go straight to your staff.
How it works behind the scenes
Patients call the clinic’s usual number. Genticall works out what they need and updates your tools.
☎
Patient callsthe clinic’s usual number
Genticall
31
Clinic calendarBooked, moved or cancelled
▤
Practice systemPatient details
✓
SMS / WhatsAppReminders and confirmations
↩
Your staffMedical or urgent
- 1
Choose when she answers
Every call, only when you're busy, or after hours.
- 2
Set what she can do
Hours, prices, services, and when to hand a call to you.
- 3
She answers, you work
Every call ends with an action and a summary on your phone.
You decide. She does the work.
- She doesn't make things upWhen she's not sure, she hands the call to you or logs a callback.
- Nothing is booked until it isThe caller hears "booked" only after it is actually in your calendar.
- Only what you setPrices, hours and services: she only says what you told her.
- Your data stays yoursCalls, summaries and customer details belong to your business and are never shared.
- Switch off any timeWant to answer yourself again? Take the line back with one tap.
Want Genticall at your business?
Leave your name and number and we'll call you for a short intro. We'll learn how your business runs and see if Genticall is a fit.
Prefer to text? Message us on WhatsApp
Got it, thank you!
We'll be in touch in the next few days for a short intro call.
Thanks, that really helps.
Questions business owners ask
Does she give medical advice?
No. She only handles appointments and the general information you set. Medical questions go to your staff.
What about patient confidentiality?
She doesn’t store medical information, and patient details stay with your clinic. We’ll go through your requirements together on the intro call.
Do I need a new phone number?
No. You keep your number and choose which calls go to Genticall: all of them, only the ones you miss, or only after hours.
Which languages does she speak?
English and Hebrew, naturally. She picks up the language the caller uses and answers in it.
What if a caller wants a real person?
She transfers the call to you, or logs a callback, whichever you prefer.
How much does it cost?
Pilot pricing is agreed on the intro call, based on your size and call volume. No commitment.
What about my customers’ privacy?
Customer details and calls belong to your business, are used only for your service, and are never shared.